syncc Platform User Guide & Manual

Welcome to the official syncc platform documentation and user manuals. This portal provides comprehensive step-by-step guides for passengers, drivers, and city administrators.

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Select Your Role Guide

📱 Driver Guide

For transit operators and drivers using the mobile application. - Onboarding: Setting up your account and logging in via WhatsApp OTP. - Trips: Selecting your line, starting operations, and ending shifts. - GPS Telemetry: Understanding check-ins and automatic checkpoint clearing.

📱 Passenger Guide

For citizens using the passenger application. - Search: Finding active transit lines and calculating optimal routes. - Fares & Payments: Recharging your balance, generating boarding QR codes, and paying fares. - Live Map: Tracking vehicles and estimated arrival times (ETA).

💻 Admin Guide

For city regulators and syndicate administrators using the Web Admin portal. - Line Editor: Drawing vehicle paths snapped to real road geometries (OSRM). - Checkpoints: Placing proximity sensors on maps. - Monitoring: Real-time compliance dashboards and compliance telemetry.

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Note

This guide is public-facing. For developer documentation, code conventions, or API schemas, please consult the internal engineering wiki (requires authorization).